100% Customer Satisfaction Guarantee
At Vidastral, your satisfaction is our priority. If you are not completely satisfied with your reading, please reach out to us at hola@vidastral.com, and we will make it right.
Order Changes & Cancellations:
If you change your mind about your order, you must notify us via email at support@vidastral.com within 4 hours of placing your order. We strive to begin readings promptly to meet demand, so requests made after this timeframe will be eligible for store credit only.
Refund Policy:
We provide a personalized service, and as such, services are non-refundable. However, we are committed to ensuring you have a positive experience, and we will work with you to address any concerns.
Thank you for choosing Vidastral!